JackpotCity Casino Review

JackpotCity has been making waves since 1998 and provides a generous welcome bonus to all new members.

It has over 3.5 million active players across New Zealand, Canada, and worldwide and holds a license from the Malta Gaming Authority. The casino is welcoming and friendly and focuses on having fun.

It has gained immense popularity with an average payout percentage of 96%, amazing bonuses, and a casino lobby with over 500+ games.

  • 1-7 Days payout speed
  • 97% win rate
  • $10 minimum deposit
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4.9

Overall Rating

100% Up to $1,600
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Our Verdict 4.9/5

Overall Rating

4.9/5

JackpotCity casino provides a $1,600 welcome bonus to get started with the slots and table games. Play popular jackpot slots such as Mega Moolah or video slots, live games, table games, and more. The friendly customer support impressed us the most. They ensure a good experience. With a wide range of games, trusted licenses, and good banking options, JackpotCity's review provides a complete breakdown.

Pros and Cons

    Pros
  • Regular tournaments.
  • Perfect casino for slot lovers.
  • Daily deals and bonus spins for the players.
  • Friendly customer service.
    Cons
  • Slower Withdrawals.
  • The welcome bonus is only for the slot players.

Introducing JackpotCity Casino

Key Specification

📜 Established1998
💾 Software providersMicrogaming, Pragmatic Play
🎮 Number of games700+
🤑 Payout percentage98.65%
🕐 Payout time1-7 Days
🤵 OwnerBayton Ltd
🎮 GamesSlots, Blackjack, Roulette, Baccarat, Craps
🏦 Banking OptionsVisa, Mastercard, ecoPayz, Skrill, Neteller, Paysafecard

Bonuses and Promotions Available

JackpotCity provides Canadians with a welcome bonus of up to $1600. You get a first-match deposit of up to $800. After that, you get a 100% match deposit of up to $400. Within one week, you need to collect these welcome bonuses and make sure to meet the play-through requirements.

Loyalty Rewards

You can also join the VIP program that provides Canadian players with access to better things, including personal assistance, prizes, bonuses, free spins, and tournament tickets with some cool gifts.

Your Bonus Breakdown

  • The $1,600 welcome bonus is provided as a full match incentive that is distributed over four deposits.
  • Each deposit is matched up to $400.
  • You need to make a minimum deposit of $10 for each deposit.
  • Redeem your welcome bonus in seven days when you sign up.
  • You get two months to fulfil the wagering needs.

Free Games to Play

JackpotCity's casino game offering is extensive as compared to the others in the industry, and the site has a high win rate of 98.46%.

Table Games

JackpotCity casino offers about 100 table games, which is a reasonable number. It includes video poker and scratch cards with classic games such as online poker, blackjack, and roulette. Here are some popular variations of those games –

Live Casino Games

The JackpotCity live casino has about 70+ games powered by Evolution Gaming, Microgaming, Pragmatic Play, and Ezugi. When you use a real casino setting and stream the vent in real time, you can place bets with the dealers and other players using the chat features.

JackpotCity App & Mobile

If you want to play on the go, you must download the JackpotCity app or play through the mobile site on any smartphone device.  The mobile betting experience is equally impressive as the desktop sites, with JackpotCity mobile casino featuring major slots, tables, and live dealer games.  Once you are signed up, it instantly adapts to your screen size, and you can take advantage of all the same promotions, welcome bonuses, customer support, and more.

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Deposit & Withdrawal Options

There is a good range of payment options for deposits and withdrawals at JackpotCity. However, like other online casinos available in Canada, PayPal is not supported. Still, various options exist, such as Mastercard, Visa, MuchBetter, and many more. Most of these have no fees linked when used for the payment.  Overall, JackpotCity's payout processing speed is very fast, but it can take longer, depending on your chosen banking option.

Payment MethodMin DepositMin WithdrawalPayout Speed
C$10C$101-3 working days
C$10C$101-3 working days
C$20N/AN/A
C$10C$1001-3 working days
C$10C$10Instant
C$10C$101-7 working days
C$10N/AInstant
C$10C$10Instant
C$10N/A1-5 working days

How to Deposit at JackpotCity?

  • Register for an account.
  • After registration and signing up, go to the "banking" tab and then "deposit" section.
  • Choose your deposit option from the list.
  • Enter the amount you want to deposit and confirm the transaction.
  • Make your deposit appear in your JackpotCity account.
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How to Withdraw at JackpotCity?

  • Log in to your account.
  • Head to the "banking" option.
  • Click on the "withdrawal" section.
  • Choose a payment option that is different from your deposit method.
  • Add the amount you want to withdraw.
  • You get your winnings in 1-7 working days, depending on the payment method.
  • Contact our support team if there are any issues.

Customer Support

JackpotCity provides solid support options, such as 24/7 live chat, email contact, and FAQs. The customer support team is helpful and friendly, but this is not the case with the slower-than-usual response times and unclear answers. Further, no phone support is provided. When you use the 24/7 live chat feature, it is available on mobile and desktop. Usually, you get connected to the agent within seconds.

Support Options

Best Software Providers

With different gaming content produced by the industry's best software providers, JackpotCity's gameplay is not for fun but it is innovative. We noted that the site has fewer software providers than most casinos. However, you will find some popular titles.

Security & Trust

Four global gaming authorities license it: the Swedish Gambling Authority, the Malta Gaming Authority, the Kahnawake Gaming Commission, and the Alcohol and Gaming Commission of Ontario.  JackpotCity Casino should adhere to safety standards. The site also uses the latest SSL encryption technology to keep your personal details secure and confidential.

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Casino Comparison

Online CasinoWelcome BonusCasino GamesWin RatePayout Speed
JackpotCity Casino100% up to $1,600700+98.65%1 working day
Spin Casino100% up to $1000 + 150 Free Spins800+98.65%1 working day
Ruby Fortune100% up to $750900+97%1 working day

Inside The Casino

Conclusion

JackpotCity holds a position as a top-rated casino for a reason. With over 700 games and over 430 slots, it fits well to the game variety. The solid customer support with a wide range of banking options makes it your one-stop-shop for online gambling.

    What do we like?
  • Mobile-friendly.
  • Live Casino.
  • Live chat is available. 
  • Approved by eCOGRA.
  • 24/7 Support.
  • Different withdrawal methods.
  • SSL encryption technology.
    What we don't like?
  • Restriction for the US and UK players.

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JackpotCity Review FAQs

1. Is JackpotCity a legit online casino?

Yes, JackpotCity is a legit online casino that is licensed and regulated by reputable authorities, ensuring secure transactions with fair play. The casino has been operating since 1998 and is known for its extensive game selection.

2. Can I earn real money at JackpotCity Casino?

Yes, you can earn real money at JackpotCity Casino. When you play with real money, you can win cash prizes in various casino games.

3. Can I play free casino games online in JackpotCity?

Yes, you can play free casino games at JackpotCity. The casino provides a demo mode for many games, allowing you to try them without betting real money. It can be a great way to do practice and get a feel for the games before you start playing for real money.

4. How fast can I withdraw money from JackpotCity?

The withdrawals can be processed within one working day. However, the time it takes for the money to reach your account can take 1-7 days. E-wallets provide the fastest withdrawal time, while bank transfers and credit/debit card withdrawals can take some days.

5. What are the best games to play at JackpotCity?

You can play blackjack, Roulette, Mega Moolah, Immortal Romance, and Thunderstruck II.

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